All products sold on this site are digital downloads, delivered instantly. For this reason, all sales are final and non-refundable, except where mandatory consumer law provides otherwise.
Defective or incomplete files
If your PDF is damaged, incomplete or does not open, contact us within 14 days of purchase with your order number. We will send you a replacement at no cost.
Wrong download link
If the email link does not work or the download limit is reached abnormally, contact us and we will re-enable your account or re-send the file.
Accidental purchase
Because you could have read the file already, we cannot offer a refund for a purchase you simply regret. Please check the product page (photos, license, language, size) before buying.
Charge disputes
If you see a charge you do not recognize, contact us via the Contact page first so we can resolve it quickly.