Frequently Asked Questions

What will I receive after purchase?

A digital PDF pattern, delivered instantly after your payment goes through. You will also get a download link by email and in your account.

How do I download my pattern?

Check the email confirmation, or go to My Account and open the Downloads section. If the link does not work, contact us and we will help you.

What is the download limit?

Each purchased file can be downloaded up to 5 times. Make sure to save it to your device after downloading.

Are the patterns available in several languages?

Each product page states its languages. Most patterns include English, French and Spanish.

Can I get a refund?

Because all our products are digital files, every purchase is final. Please read the Refund and Returns Policy before buying.

Can I share my PDF with a friend?

No. Sharing, uploading or reselling the PDF is strictly prohibited. See the Usage License.

Can I sell the items I make?

Finished items may be gifted or personally used. Commercial sale of finished items requires our written permission. The PDF itself may never be resold or redistributed.

Which payment methods do you accept?

Secure payments via PayPal and Binance Pay (coming soon).

I found an error in a pattern. What now?

Report it through the Contact page. We will fix it and send you the corrected version at no cost.