Privacy Policy

Who we are

This website is the online shop of CrochetMania. For any privacy question, use the Contact page.

What we collect

Account details you give us: name or username, email address, password (stored encrypted).
Orders: products purchased, date, amount.
Payment data: handled entirely by our payment providers (PayPal, Binance Pay). We never see or store your card numbers.
Technical data: IP address, browser and device type, only for security and troubleshooting.
Newsletter: only if you explicitly subscribe.

How we use it

To process and deliver your purchases, to send you your download links, to answer your requests, to meet our legal obligations, and, with your consent, to send the newsletter.

Legal basis

Contract performance (fulfilling your purchase), legal obligations, and your consent where required.

Retention

We keep order data only as long as needed for accounting and legal requirements, then we delete it.

Sharing

We share data only with our payment providers, our email provider (to send you messages) and our hosting provider. We never sell your data.

Cookies

We use only essential cookies (cart, session, wishlist). No advertising or cross-site tracking cookies.

Your rights

You may request access, rectification, erasure, restriction, portability or object to processing. Contact us via the Contact page; we respond within 30 days.

Security

HTTPS everywhere, encrypted passwords, least-privilege access, regular updates.